Cell C, a mobile telecommunications company in South Africa, has confirmed the detection of a cybersecurity incident impacting parts of its IT environment.
The company acted swiftly to contain the issue and has enlisted cybersecurity experts to assist in investigating the breach.
Although the full scope of the incident is still under assessment, Cell C acknowledges that a limited number of customer data may have been accessed.
According to them, they are working to identify the affected data and encouraging customers to take immediate action by updating their passwords. Customers are also advised to remain vigilant to potential fraud, following the breach.
What they are saying
“We have detected a cybersecurity incident impacting parts of our IT environment,” Cell C stated on their website.
“Upon discovery, we took immediate action to contain the issue and engaged cybersecurity experts to assist with our investigation.”
“We believe a limited number of customers’ data may have been accessed. We are working to identify the affected information and encourage customers to update passwords and remain vigilant to potential fraud,”
“Cybercrime is increasingly prevalent locally and globally, and we continuously invest in enhancing our cybersecurity measures to mitigate risk. We urge all customers to stay cautious and vigilant,” Cell C urged.
Also read: How South Africa’s Public Sector Struggled with Cyberattacks in 2024
The way forward
Cybercrime is a growing threat both locally and globally, and Cell C pledges to invest in improving its cybersecurity measures to reduce risks.
Cell C reaffirmed its commitment to safeguard stakeholder privacy, with plans to offer updates as more information becomes available.
Source: Cell C
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